Legal & Compliance Hub

Privacy Policy

Last Updated: July 22, 2026

Sabes Pro is designed around a strict local-first architecture built to protect your privacy. Your DAW session files, audio stems, and project history remain strictly stored on your workstation.

1. Core Local-First Data Architecture

All file monitoring, snapshot creation, LUFS loudness analysis, and AES-256-GCM encryption occur entirely on your local machine. Sabes Pro does not upload audio files, session tracks, or project content to central cloud servers.

2. Information We Collect

• Support Communications: When you email [email protected], we collect your email address and message contents to resolve technical inquiries.
• Billing & Checkout Data: Payment details, billing addresses, and tax collection are processed exclusively by our Merchant of Record (Lemon Squeezy). We do not collect or store credit card details.
• Opt-In Diagnostic Telemetry: If you explicitly trigger a diagnostic export for technical support, an encrypted bundle containing application logs, OS version, and crash stack traces is generated for troubleshooting. Submission is strictly voluntary.

3. Data Retention & Erasure Policies

Local snapshot data retention is completely controlled by you inside the application interface. You can prune old snapshot blocks or delete repositories at any time. Support emails and diagnostic tickets are retained for up to 24 months for quality assurance before being permanently deleted.

4. Third-Party Disclosure Exclusions

Sabes Pro does not sell, rent, monetize, or trade user data or support communications with third-party advertisers, data brokers, or marketing networks.

5. International Data Transfers

Customer support communications and merchant billing transactions are processed globally using encrypted TLS connections through verified service providers operating under strict privacy safeguards.

6. GDPR Compliance Statement

Under the General Data Protection Regulation (GDPR), Sabes Pro acts as a software provider where session data remains locally controlled by the user. For personal data processed during customer support or billing, EU data subjects maintain rights of access, rectification, erasure, and restriction. Contact [email protected] to exercise these rights.

7. CCPA / CPRA Privacy Notice

Under the California Consumer Privacy Act (CCPA), California residents are advised that Sabes Pro does not sell personal information or audio assets to third parties.

8. Contact for Privacy Inquiries

For any privacy-related questions, data protection requests, or legal notices, contact our compliance team at:

SkyWay Mark Trading Ventures (SabesPro.com)
Sixth Floor, 602, Shivam Raj Residency, Ranjan Path, near Panch Mandir, Danapur
Patna - 801503, Bihar, India
Email: [email protected] • Phone: +91-9525852501

Cookie & Local Storage Policy

Last Updated: July 22, 2026

This Cookie & Local Storage Policy explains how the Sabes Pro marketing website utilizes browser storage technology.

1. Zero Advertising & Zero Tracking Cookies

Our website does not use tracking cookies, retargeting pixels, advertising identifiers, or third-party web analytics tags. We do not track your browsing behavior across other websites.

2. Essential Browser Storage Keys

We utilize standard browser local storage (`localStorage`) strictly to maintain necessary user interface preferences across pages:

• sabes_theme: Remembers your dark or light color mode selection.
• sabes_cookie_consent: Stores your acknowledgment of our privacy and cookie notices so the banner does not reappear on every page view.

3. Third-Party Checkout Session Cookies

When you click to purchase a subscription, checkout widgets hosted by our Merchant of Record (Lemon Squeezy) place essential session cookies necessary to process secure payment transactions and prevent fraud.

4. How to Manage and Clear Storage

You can inspect, clear, or block local storage keys at any time through your browser's Developer Tools or Privacy settings. Clearing storage will simply reset your visual theme preference to system defaults.

5. Inquiries Regarding Storage

If you have questions regarding our essential storage usage, reach out to [email protected].

Refund & Cancellation Policy

Last Updated: July 22, 2026

This Refund & Cancellation Policy governs subscription purchases for paid Sabes Pro tiers (Plus and Studio).

1. Merchant of Record & Transaction Processing

All subscription purchases, billing, sales tax collection, and customer invoicing for Sabes Pro are processed by Lemon Squeezy acting as Merchant of Record. When purchasing a license, Lemon Squeezy handles order receipts, payment security, and transaction processing.

2. Free Tier Pre-Purchase Evaluation & All Sales Final Policy

Sabes Pro provides a generous, fully functional Free tier specifically designed to allow users to evaluate software features, session monitoring, and system compatibility on their workstation prior to upgrading. Because users have full opportunity to test the software for free before making a purchase, all subscription sales for paid tiers (Plus and Studio) are final and non-refundable once processed.

3. Narrow Exceptions & Billing Disputes

Refunds will only be considered under narrow exceptional circumstances, such as verified duplicate billing charges or processing errors attributable to the checkout gateway. If you experience a duplicate billing error, contact [email protected] within 7 days of the transaction with your order details.

4. Subscription Renewal Cancellation Procedure

You can cancel your subscription renewal at any time through the customer portal link in your email receipt. Upon cancellation, your paid plan benefits remain active until the end of your current paid billing period, after which your account smoothly transitions back to the Free tier.

5. Chargebacks & Unintentional Payment Disputes

We encourage users to contact customer support before initiating a credit card chargeback. Fraudulent or unjustified chargebacks may result in permanent revocation of software license keys.

End User License Agreement (EULA)

Last Updated: July 22, 2026

This End User License Agreement ("EULA") is a binding legal contract between you ("Licensee") and Sabes Pro governing the installation and execution of the Sabes Pro software.

1. Grant of License

Subject to compliance with this EULA, Sabes Pro grants you a revocable, non-exclusive, non-transferable license to install and execute the compiled binary software on supported 64-bit Windows operating systems.

2. License Tiers & Deployment Scope

• Free Tier: Personal license for individual audio version tracking on a single primary workstation.
• Plus Tier: Individual professional license for personal studio workstations managed by a single licensed user.
• Studio Tier: Commercial multi-seat license for audio production facilities and team studio workstations. (Provisional seat allocation subject to Merchant of Record checkout configuration).

3. License Restrictions

You shall not, directly or indirectly: (a) reverse engineer, decompile, disassemble, or attempt to derive source code from the compiled application; (b) modify, translate, or create derivative works; (c) rent, lease, sublicense, resell, or distribute license keys; or (d) bypass license verification routines.

4. Software Updates & Version Maintenance

We may periodically issue software updates, bug fixes, or performance patches. Updates are provided automatically or on-demand to maintain application security and DAW file system compatibility.

5. License Termination & Revocation

This license remains effective until terminated. Your rights under this license will terminate automatically without notice if you fail to comply with any term of this EULA or engage in unauthorized license redistribution.

6. Limited Warranty & Technical Disclaimers

Sabes Pro is licensed "as is". We express no warranty that the software will meet specific studio requirements or operate without interruption on all hardware configurations.

7. Governing Law

This EULA is governed by applicable software licensing laws, excluding conflict-of-law provisions.

Security & Encryption Commitments

Last Updated: July 22, 2026

Sabes Pro is engineered around a zero-knowledge local security model to protect audio stems and project metadata.

1. Local Encrypted Repository Architecture

All project snapshots and Take repository data are encrypted locally at rest using industry-standard AES-256-GCM encryption. Master keys are derived locally using Argon2id key derivation, creating a secure encryption boundary directly on your machine.

2. Zero-Knowledge Key Management & Data Isolation

Sabes Pro operates with zero-knowledge key isolation. Master passphrases and encryption keys never leave your device and are never transmitted to our servers or third parties.

3. Bring Your Own Storage (BYOS) End-to-End Encryption

When optional cloud synchronization is configured (AWS S3, Wasabi, Backblaze B2, Cloudflare R2, GCS, Azure, or Dropbox), repository snapshot blocks are encrypted locally before transmission. Cloud providers receive only encrypted cipher-text block files.

4. Snapshot Data Retention & Local Pruning

You maintain full authority over local repository retention rules. Unpinned snapshot history can be automatically or manually pruned to reclaim local disk space.

5. Vulnerability Disclosure & Responsible Reporting

We welcome responsible security research. If you discover a potential vulnerability in Sabes Pro, please report it privately to [email protected]. We commit to investigating and resolving verified reports promptly.

6. Security Incident Response & Notification

In the unlikely event of a security advisory affecting desktop software operations, advisory updates and remedial guidance will be published on our official website and changelog.

Data Processing Agreement (DPA)

Last Updated: July 22, 2026

This Data Processing Agreement ("DPA") applies to commercial studio subscribers processing personal data in connection with Sabes Pro services.

1. Scope & Applicability

This DPA governs the processing of personal data in accordance with European Union (GDPR), UK, and international data protection regulations.

2. Processing Roles (Controller vs. Processor)

The subscriber acts as Data Controller for their studio data. Sabes Pro acts as Data Processor strictly for limited telemetry or customer support metadata processed in delivering service.

3. Technical & Organizational Security Measures

Sabes Pro enforces strict security controls including local AES-256-GCM encryption, zero-knowledge key derivation, TLS 1.3 transport security, and restricted support ticket access.

4. Verified Subprocessors Table

The following verified third-party subprocessors and service providers support subscription billing, payment processing, and optional Bring Your Own Storage (BYOS) cloud synchronization features:

5. Data Subject Rights Assistance

We assist subscribers in responding to data subject requests regarding support or billing data. Inquiries can be submitted to [email protected].

6. Audit Rights & Compliance Verification

Subscribers may request summary documentation verifying our security compliance and data protection measures upon reasonable notice.

Acceptable Use Policy (AUP)

Last Updated: July 22, 2026

This Acceptable Use Policy defines rules of conduct for using Sabes Pro desktop applications, support channels, and BYOS cloud synchronization.

1. Authorized Usage

Sabes Pro is licensed exclusively for legitimate DAW session version management, mix verification, project backup, and disaster recovery. Usage must comply with all local laws and copyright regulations.

2. Prohibited Conduct

Users are strictly prohibited from engaging in any of the following activities:

• Reverse engineering, decompiling, or attempting to extract source code from compiled binaries.
• Bypassing, cracking, or tampering with software license key validation mechanisms.
• Utilizing BYOS synchronization features to store or transmit illegal content, malware, or pirated audio software.
• Reselling, sublicensing, or redistributing license keys to unauthorized third parties.
• Interfering with support infrastructure or submitting fraudulent technical tickets.

3. System Integrity & Telemetry Abuse

You may not flood support channels or attempt unauthorized access to administrative systems or third-party storage infrastructure.

4. Enforcement & License Revocation

Violation of this Policy may result in immediate suspension or revocation of software license keys without refund.

5. Reporting AUP Violations

To report suspected violations of this policy, please email [email protected].

Support & Maintenance Policy

Last Updated: July 22, 2026

This Support & Maintenance Policy outlines technical support channels, scope, and resolution targets for Sabes Pro subscribers.

1. Support Channels & Contact Details

Official technical support is provided via email at [email protected] and through our official Web Support Center. Support operates Monday through Friday during standard business hours.

2. Support Scope by Subscription Tier

• Free Tier: Access to online documentation, user guides, and community knowledge bases.
• Plus Tier: Includes email support for software troubleshooting and license management.
• Studio Tier: Includes priority email support for studio setup, license management, and technical troubleshooting.

3. In-Scope Technical Support

Support covers assistance with application installation, snapshot engine troubleshooting, software bug resolution, license key activation, and BYOS cloud setup guidance.

4. Out-of-Scope Support Services

Support does not cover troubleshooting third-party DAW plugins, general operating system repairs, hardware failure recovery, or custom audio engineering consulting.

5. Supported Software Versions & Maintenance Lifecycle

We provide active software updates and bug fixes for the current major release of Sabes Pro. Legacy versions are supported for 12 months following a major version update.

DMCA & Copyright Policy

Last Updated: July 22, 2026

Sabes Pro respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

1. Intellectual Property Protection Principles

Because Sabes Pro operates locally on your machine, user audio files are not hosted on our servers. However, for any material hosted on our marketing website or support forums, we respond promptly to valid notices of alleged copyright infringement.

2. Submitting a DMCA Takedown Notice

To file a copyright infringement notice, please provide a written communication containing the following details:

• A physical or electronic signature of a person authorized to act on behalf of the copyright owner.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material claimed to be infringing and its specific URL on our website.
• Your contact information, including physical address, telephone number, and email address.
• A statement of good-faith belief that use of the material is not authorized by the copyright owner.
• A statement under penalty of perjury that the information in the notification is accurate.

3. Designated Copyright Agent Contact

Send formal DMCA notices to our designated agent at:

Copyright Agent — Sabes Pro Legal Team
SkyWay Mark Trading Ventures
Sixth Floor, 602, Shivam Raj Residency, Ranjan Path, near Panch Mandir, Danapur
Patna - 801503, Bihar, India
Email: [email protected] • Phone: +91-9525852501
Subject Line: Formal DMCA Takedown Notice

4. Counter-Notification Procedure

If content you posted on our site was removed due to a DMCA notice and you believe this was an error, you may submit a written Counter-Notice to [email protected] containing your contact details, identification of the removed content, a statement under penalty of perjury of your good-faith belief, and consent to local court jurisdiction.

5. Repeat Infringer Policy

We reserve the right to terminate access to support channels for users who repeatedly infringe intellectual property rights.

Trademark & Brand Usage Policy

Last Updated: July 22, 2026

This policy outlines trademark usage guidelines for Sabes Pro brand assets and legal disclaimers regarding third-party software.

1. Sabes Pro Brand Ownership

The "Sabes Pro" name, logo mark, desktop icon badge, and official tagline ("Track. Verify. Deliver.") are trademarks and brand assets of Sabes Pro. All rights reserved.

2. Authorized Brand Usage

Audio journalists, reviewers, and educational creators are permitted to use our name and logo mark in news articles, video reviews, or tutorials for reference purposes, provided the logo is not modified or distorted.

3. Prohibited Brand Uses

You may not use Sabes Pro brand assets in any manner that implies official endorsement, sponsorship, or affiliation without prior written authorization.

4. Third-Party DAW Trademarks & Disclaimers

Ableton Live, Reaper, FL Studio, Cubase, Nuendo, and Pro Tools are registered trademarks of their respective owners (Ableton AG, Cockos Inc., Image-Line Software, Steinberg Media Technologies GmbH, and Avid Technology, Inc.). References to these Digital Audio Workstations on our website or within our software are strictly for technical compatibility identification purposes and do not imply any affiliation, sponsorship, or endorsement by the trademark holders.

5. Contact for Brand Permissions

For press assets or trademark usage inquiries, contact [email protected].

Third-Party Software Notices

Last Updated: July 22, 2026

Sabes Pro relies on open-source Go software libraries. We gratefully acknowledge the open-source community. Sourced directly from our project dependency manifests (`go.mod`), below are the attributions and license types: